I study disruptive technology, specifically innovative technology that gains so much momentum that it disrupts markets and ultimately businesses. In the past several years, disruptive technology has become so pervasive that I’ve had to further focus my work on studying only disruptive technologies that are impacting customer and employee behavior, expectations and values and affecting customer and employee experiences. I can hardly keep up with today let alone consider the potential disruption that looms ahead in every sector imaginable including new areas that will emerge and displace laggard perspectives, models and processes […]
The future can be both invigorating and paralyzing.
We have the realists. These are the people that are so heavily entrenched in their day to day efforts that they don’t take the time to think about what could be. Whether they don’t feel they have the luxury of time or spare cycles in their day is a question they also don’t seem to have time to answer. In the not too distant future we may have an answer for them and it will be bigger than they could have ever imagined […]
Work just isn’t what it used to be. The idea that employees are cogs, managers are slave drivers, and that work itself is drudgery is becoming obsolete. Many organizations around the world are starting to explore and examine what the workplace of the future is going to look like. Of course conversations around millennials, culture, management, workplace design, and the like are common. However, technology is actually the central nervous system that holds everything together […]
Mobile technologies have the ability to empower patients to deliver their own healthcare in ways like we’ve never imagined.
There is a perfect storm brewing, one that will drastically reshape Healthcare. The change will come more slowly than many hope but far faster than anyone imagined. For too long healthcare has treated the patient as an object rather than a person. Treatments have been focused on symptoms and not causes […]